Privacy Policy

At Bespoke Fairway, your privacy and trust are of the utmost importance. We are committed to protecting the personal information you share with us and to handling it responsibly and transparently.

This Privacy Notice outlines how Bespoke Fairway collects, uses, and safeguards your personal information when you visit our website, make a purchase, or engage with our digital communications, including newsletters and promotional messages.

We recognize that privacy is an ongoing responsibility, and we may update this Privacy Notice from time to time to reflect new practices or regulatory requirements.

Please note that we do not knowingly collect or sell personal information from minors under any circumstances.

Our Data Protection Commitment

Bespoke Fairway is headquartered in the United States and maintains a designated Data Protection Officer who oversees the handling of personal information and ensures compliance with relevant data protection laws.

For questions or concerns regarding this Privacy Notice, please contact:📧 [email protected]

Collection and Use of Personal Information

We collect personal information to enhance your shopping experience and to deliver the products and services you request.
This may include details such as your name, contact information, billing and shipping address, and payment details.

Your information is used to:

Process orders and manage customer accounts.
Deliver marketing updates, newsletters, and exclusive offers (when you opt-in).
Personalize and improve your experience on our website.
Communicate with you regarding support, inquiries, or product updates.
We do not sell or share your personal data with unrelated third parties. Any information shared with trusted service providers is strictly limited to enabling services such as payment processing, order delivery, and secure data storage.

Email Communications and Subscriptions

If you subscribe to our newsletters or marketing communications, we collect your email address to keep you informed about new collections, promotions, and bespoke services.

You can opt out of receiving marketing emails at any time by following the unsubscribe link included in each message.

We partner with reputable third-party email services that securely manage our communications and never sell or misuse subscriber data.

Analytics and Cookies

Like most modern websites, Bespoke Fairway uses cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site. This helps us improve functionality, measure engagement, and refine our content and product offerings.

For more information, please review our Cookie Policy, which explains how cookies are used and how you can manage your preferences.

Correspondence

When you contact Bespoke Fairway by email, chat, or any other channel, we may retain your correspondence to respond to your inquiry, process your request, or maintain records of your communication history.

If you ask us not to contact you further, we will retain a record of your request solely to ensure that your preferences are respected.

Data Processing and Purpose

We process your personal data for legitimate business purposes, including:
Fulfilling product orders and service requests.
Improving product design, craftsmanship, and customer experience.
Managing loyalty programs and personalized offers.
Ensuring compliance with applicable legal and regulatory obligations.
Your data may also be used to help us understand customer preferences, allowing us to craft products and experiences aligned with your expectations.

Payment Information

When you make a purchase, your payment information is securely processed through PCI-DSS compliant payment gateways.

Bespoke Fairway does not store or retain your credit card information.

For your protection, we strongly recommend not sending payment details via email or unsecured communication channels.

Third-Party Data Sources

From time to time, we may receive information about you from trusted third parties, such as marketing partners or social platforms, in order to improve your experience or verify order information.

You may request correction or deletion of such information at any time by contacting us at [email protected].

Your Data Choices

You may enjoy most features of our website without providing personal information.
However, some details are required to complete purchases, manage subscriptions, or access exclusive offers.
You have full control over how your information is used and can:
Update your details in your account profile.
Opt in or out of marketing communications.
Request access, correction, or deletion of your personal data.

Website Usage and Tracking

Our website automatically collects limited technical data, such as IP address, browser type, and pages visited, to help us improve performance and user experience.

This information is used solely for analytical and operational purposes and is not used to identify individual users.

Information Sharing

We share your data only in the following situations:
To fulfill your orders (with delivery and payment service providers).
To comply with legal obligations or law enforcement requests.
To protect the rights, property, and safety of Bespoke Fairway, our customers, or partners.
In the event of a merger or business reorganization, your information remains protected under this policy.
We never sell or rent your data for marketing purposes.

Social Media Integration

Our website may include features that allow you to share products or content on social media platforms.

When you interact with these features, your information may be collected by the respective platform under its own privacy policy. We recommend reviewing those policies before sharing content.

Security of Your Information

We implement robust technical, administrative, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse.

Our systems are regularly reviewed and updated to ensure compliance with modern security standards.

Data Retention

We retain personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Notice or as required by applicable law.

When data is no longer needed, it is securely deleted or anonymized.

Your Rights

You have the right to:
Request access to your personal information.
Request correction or deletion of inaccurate data.
Withdraw consent for data processing.
Object to direct marketing communications.
To exercise any of these rights, please contact us at [email protected].

Messaging Privacy Policy

Bespoke Fairway may offer a text messaging service to keep you informed about special promotions, new arrivals, and exclusive events.
When you sign up, we collect your name, phone number, and consent to receive messages.
We use secure third-party providers to deliver these communications.
You may opt out at any time by replying with STOP or using any other opt-out instructions included in our messages.
Your information will never be sold or shared with third parties for advertising purposes.

Questions or Concerns

If you have any questions, concerns, or complaints regarding this Privacy Notice or your personal information, please contact our Data Protection Officer at:📧 [email protected]

We appreciate your trust in Bespoke Fairway and are committed to ensuring that your personal information is handled with integrity, transparency, and care.